Room AttendantHousekeeping is what gives hotels the "wow" factor. It's the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think "wow, this looks wonderful". To deliver a great guest experience-a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.Duties and Responsibilities:Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning bathroom, removing trashGreet and acknowledge guestsHandle and store chemicals, wearing provided safety protection equipment according to brand standard and any other local legislative requirementsCommunicate when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.Report to supervisor any needed repairs or unsafe conditions.Follow established safety procedures at all times, immediately reporting any health or safety incidents, security breaches or suspicious behavior to supervisor or manager on dutyRespond to guest complaints, special requests and take action to ensure guest satisfactionMonitor and control supplies, keeping cart neat, clean and stocked.Record and turn in all lost and found items, according to established proceduresWork as part of a team and communicate with other departments according to established procedures, to ensure excellent quality and serviceComplete any other duties or special projects as assignedSkills and Qualifications:Basic reading, writing and math skillsAbility to work in a team environment and communicate with associates, management and guestsFrequent bending, stooping and kneeling, standing and walking for duration of shiftLift and carry items weighing up to 50 pounds, ability to push/pull medium to large objects/weightsAbility to work under time constraints, in a fast-paced environmentAbility to work a flexible schedule including weekends and/or holidaysBenefits:Competitive wagesPaid Earned Personal LeaveHoliday Pay (for worked holidays)Options for single and family health coverageLife InsuranceFlexible Spending Account (for Unreimbursed Medical or Dependent Daycare Expenses)Employee DiscountUniformsI understand the statements in this job description are intended to represent the key duties, but are not intended to be ALL responsibilities or qualifications of the job. I agree that if offered this position, I can meet all of the requirements of this job with or without reasonable accommodation.
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