Job Description

Immediate need for a talented Social Media and Community Manager. This is a 06+months contract opportunity with long-term potential and is located in New York, NY(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-33613

Pay Range: $45/hr - $57/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Social & Community team operates 24x7 online, representing the brand on the front lines of the internet, helping to shape public conversation, build community, scale support, and protect brand reputation.
• You’ll find us on YT, X (Twitter), Reddit, Discord, and Play Store, and YT’s official Product Help Communities.
• We have deep expertise in public community engagement, UGC programs, social care, social media crisis response, social intelligence, incident management, and operational excellence.
• We are looking for a Social and Community Manager to support the engagement strategy for critical product launches.
• You’ll support the delivery and strategy for Go-to-Market (GTM) launches, from planning and prioritization, to content development for multi-channel communications.
• Personally draft and publish high-impact external communications, including Forum Posts, Social Posts, App Store Reviews, Educational Campaigns, and more in close collaboration with PR and Marketing partners.
• Champion the voice of the user for your product areas by systematically identifying, analyzing, and reporting on product launches, top community feedback themes and support trends to inform product roadmaps and content optimization opportunities.
• Increase UGC content and peer-to-peer community connections by growing our YT Product Expert Program

Key Requirements and Technology Experience:

• 4 years of experience in journalism, public relations, internal or executive communications, or a related field.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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